Frequently Asked Questions
Members of the media interested in visiting the San Diego Zoo or San Diego Zoo Safari Park on assignment for a story are required to make an appointment with a member of the Public Relations team to facilitate entry, interviews, and all appropriate arrangements. Please submit a request via the San Diego Zoo Wildlife Alliance Press Room inquiry form. Requests require a 48-hour processing time.
Members of a commercial production (film, television, commercials, documentaries, etc.) wishing to film must gain approval through our Licensing department. Please submit a request via the San Diego Zoo Wildlife Alliance Press Room inquiry form, and select the “Commercial Production” inquiry option.
Yes, we have logos available for download, for San Diego Zoo Wildlife Alliance, San Diego Zoo, and San Diego Zoo Safari Park. You can find them here.
The Public Relations mailbox and phone line are monitored during business hours weekdays and on weekends. If you are on deadline and do not receive a response to your inquiry, you can contact the Zoo’s security office at 619-744-3322 or the Safari Park ranger office at 760-802-8301, and ask to be put in touch with the public relations on-call representative.
Please submit a request via the San Diego Zoo Wildlife Alliance Press Room inquiry form.
Specific credentialed media are offered four complimentary admissions to the Zoo and Safari Park annually, to enjoy with their family. All requests must be submitted via the San Diego Zoo Wildlife Alliance Press Room inquiry form at least three business days before the requested date of visit. Requesting media personnel must provide current photo media credentials, or have their director/station manager send verification. If approved, you will receive an email with a confirmation number to obtain your tickets on the day of your visit. The approved media personnel are required to accompany their guests during the visit.
As a nonprofit organization, we do not offer discounts for additional media tickets. You may purchase additional tickets online at sdzwa.org, by phone at 619-718-3000, or in person at the Zoo or Safari Park ticket windows.
Once confirmed, your tickets are available for your one-time visit for up to 30 days.
You do not need to be on a story assignment to receive your annual complimentary media admission
The Zoo does not charge for parking. You will need to pay for parking at the Safari Park (currently $15 per vehicle, and $20 per RV).